The US Airline Pilots Association (USAPA), which represents 5,200 Mainline US Airways pilots, was establishing its headquarters in Charlotte, NC. As the service-providing association began ramping up all facets of its operations, including critical infor-
mation technology requirements, it adopted a business approach of outsourcing many critical functions to control costs and bring the association to up-and-running status quickly. READ MORE

CapitalSouth maintains lean operations with 10 employees in those five cities, but must have reliable IT systems to provide the necessary level of customer service. Internally, the firm doesn’t have resources to implement IT solutions and solve IT challenges when they arise. Before working with Waypoint Solutions, there was a great deal of frustration with solving urgent, remote problems that taxed the firm’s internal resources. READ MORE

Warner Development is a unique educational and business development firm that provides pharmaceutical sales representatives and management with strategies and tools to identify, implement, and exceed industry best practices. Offering high-energy presentations as well as frontline training and growth solutions, Warner Development arms field sales representatives and sales training departments with the tools they need to be successful. Warner Development’s IT infrastructure is critical for the company to be perceived as a credible and proven outsourcing provider by its sophisticated clientele. READ MORE