IT Managed Service

IT Services in Charlotte, NC

Small Business IT Services

Trust. Expertise. Leadership.

Start with managed IT services that become an extension of your team. Access the expertise to guide your organization’s information technology decisions. Build a customized infrastructure to meet your needs. We’ll be with you every step of the way.

Waypoint’s leadership has invested more than 60 years in understanding what  small business IT services are truly important, while simultaneously staying ahead of the curve. Our clients know they can rely on Waypoint to provide them exactly the right solutions, to respond proactively when challenges arise, and to deliver effective innovations as they become available.

When the Hopkins-McElhannon Group wanted to grow from a few employees to a major player in their industry, Waypoint built a robust server network, with a complete IT infrastructure, that allowed them to more than triple their size in just a few years. “We couldn’t have done it without Waypoint,” says Rocky McElhannon. “Waypoint is the best IT company I’ve been around.

Waypoint excels at infrastructure design, implementation, migration, and management. We also have our clients covered for data recovery and backup, email and productivity, virtualization (VDI, VSI, etc), cyber security, and business continuity solutions.

An article published by VP Tony Shannon in Greater Charlotte Biz outlines specifically why an outsourced managed IT solution is smart for business. You can download that article here.

Managed IT Services

ManagePoint takes the pain out of IT, providing a full-service, flat-rate solution that grows with your business. Waypoint offers Managed IT services plans to fit every business need, from remote IT services to in-house management, training and monitoring. Our 24-7 approach keeps your business technology working, so you can keep working too.
Read More >

Online Security

SecurePoint lets you operate in confidence that your information and technology is protected from threats such as malware, spyware, and hackers. Waypoint’s full online security services are the best in the industry, including up-to-date disk encryption, data masking, and data erasure. Whether it’s meeting compliance or simply safeguarding your business and your clients, with Waypoint you’re protected.
Read More >


CloudPoint gives you powerful collaboration tools via virtual desktops, servers, and automatic syncing. Take advantage of the predictability, continuity and quality of service of a converged infrastructure. Virtual server infrastructure (VSI), virtual desktop infrastructure (VDI), hybrid VDI, and hosted virtual desktops (HVD) from Waypoint allow users to access centralized resources from any location, creating scalability and reducing capital expenditure.
Read More >

Data Recovery, Business Continuity, & Disaster Recovery

RecoveryPoint means you’ll never miss a step due to data mishaps or disaster. The key to successful data recovery is proactive planning. Waypoint starts with a disaster recovery audit to discover how closely client readiness aligns to the company’s needs and goals. Our best-in-class solutions have you covered.
Read More >

To find out more about Waypoint IT support and Small Business IT services in both Charlotte, NC and Miami, FL request a call back today!