The Growing Popularity of VoIP

Voice over Internet Protocol technology allows people to make phone calls over the Internet and it comes with one major benefit: It is more economical then landlines. VoIP technology, as it is typically known, frequently saving users between 30 to 50 percent on their phone bills.

Businesses today, of course, are still struggling through the nation’s sluggish economy. Many are running on tight budgets with skeleton staffs. Today’s businesses, then, can use any form of savings they can find. The reduction in phone costs that VoIP provides would seem to be an easy avenue for savings. But are businesses actually embracing VoIP technology? Are they utilizing it to slash their yearly costs?

A Move Toward VoIP?

Heavy Reading recently did a study that shows that not as many organisations as you would think have made the switch to VoIP. The same study, however, shows that number is changing. The study shows that in 2011 roughly 31% of businesses in North America used VoIP. Heavy Reading has estimated that by 2015 this figure will rise to 66.6%.

Businesses are Switching to VoIP

So, the study suggests that the amount of companies that will use VoIP will double by 2015. Currently, traditional circuit-switch phone lines make up 68 percent of business lines in North America. So by 2015 will there actually be such a significant change? This is hard to say but as people get more informed about the advantages of VoIP it is probable that business owners will make the shift in the next few years, even if it’s not as fast as the Heavy Reading study forecasts.

A Bright Future for VoIP and Business

VoIP technology provides voice communication that is as clear and reliable as traditional landlines. Let’s also remember that it can be significantly cheaper. Upper management may be slow to make the move but the great advantage of VoIP, is that employees will not have to get used to anything new. Phones work just like they do with a landline. So you if think VoIP is a passing fad, think again.


Posted on: 05.23.12